Frequently Asked Questions
Find quick answers to common questions about Vitmio Pharmaceutical products and services.
Product & Safety
Yes, our products like VitGLEAM and VitBRIGHT are formulated to be skin-friendly. however, we always recommend performing a patch test on a small area of skin before full application. If irritation occurs, please discontinue use and consult a specialist.
If you are currently using prescription-strength dermatological treatments, we strongly advise consulting your medical professional before integrating Vitmio products into your routine.
Orders & Logistics
Orders are typically processed within 24-48 hours. Shipping usually takes 3-7 business days depending on your location in India.
Once your order is shipped, you will receive an email with a tracking number and a link to our delivery partner's website.
Returns & Cancellations
Due to the nature of pharmaceutical and skincare products, we only accept returns for items that arrived damaged or defective. Please contact us within 48 hours of delivery with photos of the damaged product.